Last updated: 02/12/2025

At Geek Pulse, we aim to provide helpful digital content, information, and services. Because our website primarily provides informational and digital content, our refund rules depend on the nature of the product or service purchased.

Please read this Refund Policy carefully before making any purchase on our Website.

1. Digital Products / Downloadable Content

If we offer digital products such as guides, e-books, templates, or similar content, all digital sales are final.
Once digital content is delivered or accessed, we do not offer refunds, because the product cannot be returned.

However, if you experience:

  • technical problems accessing your purchase,
  • incorrect file delivery,
  • or a missing download link,

please contact us and we will re-send or repair access to your digital item at no additional cost.

2. Services (If Applicable)

If the Website offers services such as consulting, digital assistance, or other paid services:

  • Refunds may be considered only if the service has not yet been started.
  • If the work has already begun or been completed, no refund will be issued.
  • If we fail to deliver the service as described due to our fault, you may request a partial or full refund based on the situation.

Each service refund request will be reviewed case-by-case.

3. Accidental or Duplicate Payments

If you believe you made a:

  • duplicate payment,
  • accidental transaction,
  • or were charged twice,

please contact us immediately. We will verify the transaction and issue a refund if applicable.

4. Unauthorized Payments

If you notice an unauthorized transaction made through your account or email, contact us as soon as possible.
We will investigate the issue and assist in resolving it.

5. Processing Time for Approved Refunds

If a refund is approved:

  • Refunds are issued back to the original payment method.
  • Processing time may take 5–10 business days, depending on your bank or payment platform (Stripe, PayPal, etc.).

6. Contact Us for Refund Requests

For all refund-related questions or requests, please reach out through our Contact page

Scroll to Top